1. Acceptance of terms
Accessing this website, submitting a form, or enrolling in a program means you accept these terms, our Privacy Policy and our Refund Policy. If you do not agree, please discontinue use of the website and our services.
2. About us
Keliye is operated as a brand of Keliye Wellness, registered under applicable GST and business registration laws in Odisha, India. Registered address: Keliye Wellness, India. Email: support@keliye.com.
3. Nature of our services
Keliye teaches Shubhvardan Kriya, a natural practice for eye wellness, delivered through consultations, audits and program-based access, including the live Shubhvardan Kriya workshop booked through this page. Our programs are educational and preventive in nature. They are not medical treatment and do not replace consultation with a qualified eye doctor.
4. Health & wellness disclaimer
- You should always seek the advice of a qualified eye doctor or physician before starting our programs, especially if you have an existing eye or medical condition.
- We do not guarantee any specific outcome, result or cure, as individual results vary depending on consistency, age, eye condition and lifestyle.
- In case of a medical emergency or sudden change in vision, please contact a licensed medical practitioner immediately, and not our consultants.
- Any information or kriya sequence shared through our services is followed at your own discretion and risk.
5. Eligibility
You must be at least 18 years old to purchase. Participants under 18 may join under the supervision of a parent or guardian.
6. Results
Outcomes depend on consistency, age, eye condition and lifestyle. Testimonials referenced on our website reflect individual experiences and are not a guarantee of results.
7. Payments & instant allotment
Fees are displayed before checkout and are payable in advance via Razorpay, UPI or direct bank transfer. Access to a program, workshop or consultation is granted instantly once payment is confirmed. We are not liable for delays caused by third-party payment processors or your bank.
8. Refund policy
Due to the instant, digital nature of our services, we do not offer refunds on appointments, workshops, consultations or programs, except in the limited circumstances set out in our Refund Policy, which forms part of these terms.
9. Intellectual property
All content, videos, kriya sequences and materials are owned by Keliye. You may not copy, resell, record or redistribute them without written permission.
10. Acceptable use
- Do not share your account or program access with others.
- Do not attempt to disrupt, scrape or reverse-engineer the website.
- Do not use our brand or content for misleading claims.
- Do not engage in abusive or disrespectful conduct towards our consultants or staff.
11. Confidentiality
Any personal or health-related information you share with us during a consultation is treated as confidential and used solely to deliver the relevant service, in accordance with our Privacy Policy.
12. Limitation of liability
To the maximum extent permitted by law, Keliye and Keliye Wellness, along with their officers, employees and consultants, are not liable for indirect, incidental or consequential losses arising from use of the website or programs. Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.
13. Indemnification
You agree to indemnify and hold harmless Keliye and Keliye Wellness, and their officers, employees and consultants, from any claims, damages or losses arising out of your breach of these terms or misuse of our services.
14. Third-party services
Our website integrates with third-party providers, including Razorpay for payment processing. Your use of such services is subject to their own terms, and we are not responsible for their acts, omissions or availability.
15. Termination
We may suspend or terminate your access to our website or services, without notice, if we reasonably believe you have violated these terms or misused our services. Termination does not entitle you to a refund for services already allotted.
16. Grievance redressal
In accordance with the Information Technology Act, 2000 and rules made thereunder, any complaints regarding our services or these terms may be addressed to our Grievance Officer at support@keliye.com or Keliye Wellness, India.
17. Governing law & jurisdiction
These terms are governed by the laws of India. Subject to applicable consumer protection provisions, any disputes shall be subject to the exclusive jurisdiction of the courts at Rourkela, Odisha.
18. Changes
We may update these terms from time to time. Continued use of the website means you accept the updated terms.
19. Contact
For any questions about these terms, write to support@keliye.com or Keliye Wellness, India.